PSIcapture Installation Guide


PSIcapture is a multi-faceted application requiring several key components to function in a variety of environments. Before beginning the installation process, ensure you have reviewed the following:

PSIcapture System Requirements

PSIcapture Prerequisites

PSIcapture and SQL Server

Downloading a PSIcapture Installation Package


Installation Steps

Below are the two major steps required to install PSIcapture. Click on a section to expand the steps within and complete each major step accordingly:


Extract, Unblock, and Run as Administrator

Before Installing any PSIcapture version it is highly recommended that you backup your C:\ProgramData\PSIGEN folder. This will contain all of your Configuration, Batch, Form, and Licensing Data.

The first step in the Installation process is to extract the downloaded ZIP archive. The PSIcapture setup executable must be extracted before running. Right-click on the file and select "Extract All…" from the menu options. Leave the default options which will extract the installer to a folder with the same name as the original ZIP file. Click on the "Extract" button, as in the screenshot below:


PSIcapture will be extracted into the directory specified in the form of a .EXE file.


Select the PSIcapture Setup executable application file. Right-click on the install file and click "Properties".


At the bottom of the properties window, select the "Unblock" button.  This option may not be present on all systems; however, it is vital to unblock the installer if the option exists.


Right-click on the installation package and choose Run as administrator.


Complete the Installation Wizard

The setup wizard will determine if some of the prerequisites needed to run PSIcapture are missing. Note: All missing prerequisites will automatically be selected for the user, if they are not selected the prerequisites were found to be already installed on the system.

Next, the setup wizard will install PSIcapture on the computer.

Review and accept the terms in the License Agreement.

Select the components that are required for the PSIcapture . Then click "Next".

  1. PSIcapture - This is the core set of modules for processing content within the PSIcapture product.
  2. PSIcapture AdministrationThis will install a version of PSIcapture that can run without a license, but does not have access to any workflow modules. When running PSIcapture Administration the user will only be able to modify configuration elements of the product and will not be able to process content.
  3. License ServerThis will install the License Server service and management tools. This is used to manage the concurrent licenses and manages the page counts for the pooled images.

To install to the default folder, click “Next.” To install to a different folder, enter it dialog box or click “Browse.”

Click "Install".

When installation is complete, click "Finish".


Permissions for PSIcapture Service


To elevate the PSIcapture Service to run with all the required permissions, follow these steps:

  • Create a login user (for running the PSIcapture service)
  • Grant the permissions to this user as below:
    • NTFS Modify (minimum) permissions to:
      • C:\Program Files (x86)\PSIGEN
        • “Read & Execute” + “List folder contents”
      • C:\ProgramData\PSIGEN
        • Full Control
      • All batch storage locations
        • Full Control
      • All migration output locations
        • Full Control
      • All automation monitored locations
        • Full Control
    • Registry Full Control permissions to:
        • Full Control

Execute the following example commands in an elevated command prompt:

  • netsh.exe http add urlacl url=http://+:47233/BatchManager/ user=<user_name>
  • netsh.exe http add urlacl url=http://+:47233/AutoImport/ user=<user_name>
  • netsh.exe http add urlacl url=http://+:47233/LicenseManager/ user=<user_name>

Grant the “Log on as a service” to the user, other policy settings are left defaults.

There are not any specific permissions on the Batch Manager and Configuration databases granted to the new user via LocalDB.

Assign the new user to run the Capture service.


Once the installation process is complete, proceed to Configuring the Service Manager to setup the installation type and begin configuration of PSIcapture in your unique environment.


Keywords: PSIcapture Installation, PSIcapture Client Installation

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