Problem
If you are configuring PSIfusion to access a database file, i.e. an Access MDB, you may receive errors when trying to setup the actual Lookup under the PSIfusion Document Type settings.
Solution
This is caused by the security permissions of the folder where the MDB resides. If the user does not have Create access, then the OleDB Jet engine cannot create the lock file. Either adjust the permissions accordingly, or move the MDB file locally with proper permissions.
If you are still experiencing difficulties, please contact our Support team by:
- Phone (949) 916-7700 ext. 2
- Email support@psigen.com
- Remote Session Portal
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