Problem:
When adding a device profile for Kofax Adrenaline VRS, this message occurs: "File Not Found"
Within the Capture Log you see this error:
[11/26/2013 11:49:53 AM - Error - v5.0.0.21]
File Not Found
at System.RuntimeType.ForwardCallToInvokeMember(String memberName, BindingFlags flags, Object target, Int32[] aWrapperTypes, MessageData& msgData)
at KScanLib._DKScan.set_Action(enumAction )
at AxKScanLib.AxKScan.set_Action(enumAction value)
at PSIGEN.Capture.Devices.Kofax.KofaxVRS.SaveConfiguration(String configurationName)
at PSIGEN.Capture.Devices.Imaging.ImagingDevice.OnDeviceConfigure(ConfigureEventArgs e)
at PSIGEN.Capture.Devices.Kofax.KofaxVRS.ProcessAction(ImagingDeviceActions action)
at PSIGEN.Capture.Devices.Imaging.ImagingDevice.Configure()[11/26/2013 11:49:53 AM - Error - v5.0.0.21]
File Not Found
at System.RuntimeType.ForwardCallToInvokeMember(String memberName, BindingFlags flags, Object target, Int32[] aWrapperTypes, MessageData& msgData)
at KScanLib._DKScan.set_Action(enumAction )
at AxKScanLib.AxKScan.set_Action(enumAction value)
at PSIGEN.Capture.Devices.Kofax.KofaxVRS.SaveConfiguration(String configurationName)
at PSIGEN.Capture.Devices.Imaging.ImagingDevice.OnDeviceConfigure(ConfigureEventArgs e)
at PSIGEN.Capture.Devices.Kofax.KofaxVRS.ProcessAction(ImagingDeviceActions action)
at PSIGEN.Capture.Devices.Imaging.ImagingDevice.Configure()
Solution:
Kofax VRS has a limitation to the amount of characters that can be present for saving Device profiles path.
You will need to do the following;
- Open the Kofax Administration Console.
- Go to Configure Sources after you have selected the scanner from the UI.
- Create a new short profile name.
- Make sure to click the refresh button so that the Driver utilizes the new profile.
- Close PSIcapture if it was open during the process and reopen it.
- Reselect Adrenaline VRS as your scanner option.
- Select the Profile from within the UI.
- Create a new profile and the error should not occur and the profile will save properly.
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