PSIcapture Troubleshooting: Sticky field not appearing at top or populating to next document

Problem:

Fields configured to be "sticky" are not appearing at the top of the index field list or populating on the next document in the list.

 

Solution:

If you have an index field that is set to 'Required' and 'Sticky', the sticky functions will be disabled if Auto Index is enabled.  Sticky is meant to be a manual process.   So if sticky isn't working, check to see if Auto Index is turned on.

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