PSIcapture Scanning Hardware Issue with Kodak i830

Problem:

Customer is trying to utilize Kodak i830 with Windows 7 32 bit operating system.

Solution:

Kodak i830 with a SCSI card to Windows 7 32-bit. Kodak i830 scanners are not compatible with Windows 7 - 8.1 32-bit and 64-bit. Kodak lists them as not supported by those Operating Systems. If the customer insists that it should work open VCDemo and try to scan with the scanner. If VCdemo fails we will not be able to utilize the scanner in the product.