[Legacy] PSIcapture Database Lookup: ODBC connection fails after upgrading

Problem:

If using an ODBC lookup that was previously working on PSIcapture and now fails after they have upgraded, you will need to check the ODBC Administrator panel and verify if the DSN name contains spaces or dashes. 

 

The typical error message will be:

 

"Connection Failed: ERROR [IM002][Microsoft][ODB Driver Manager] Data source name not found and no default driver specified."

 

Solution:

Rename the ODBC entry and remove spaces and dashes.  Underscores potentially work.  

** This has been patched in 5.1.1.10 and no longer applies **

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.