Problem:
Error when running PDF through Auto Import, batch stuck in Index (step 2)
[10/7/2015 6:28:59 PM] Batch 20151007.182658 (Auto Import): Loaded
[10/7/2015 6:28:59 PM] Batch 20151007.182658 (Auto Import): OCR Processing Started (RecoStar)
[10/7/2015 6:28:59 PM] Processing Document Group: USA
[10/7/2015 6:28:59 PM] Preparing documents for recognition
[10/7/2015 6:29:00 PM] Starting document recognition and conversion
[10/7/2015 6:29:05 PM] Recognized Document 1 of 34
[10/7/2015 6:29:46 PM] Post processing documents and publishing to batch storage
[10/7/2015 6:30:06 PM] PSIGEN.Capture.Modules.OCR.OCRException: Page 2 of document 00000010 failed to overlay image. --- BitMiracle.Docotic.Pdf.PdfException: Failed to convert TIFF page to one of the supported formats. Please send as the file for review.
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at .()
at .(Int32 )
at .(Int32 )
at .()
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at BitMiracle.Docotic.Pdf.PdfDocument.AddImage(PdfImageFrame frame)
at PSIGEN.Capture.PDF.DocoticCreationProvider.OverlayImage(PdfDocument pdfDocument, String inputPageImage, Int32 pageIndex, PDFJPEGImageCompressionLevel imageCompression, PDFMaxPixelDensity maxPixelDensity, OverlayImageRotation rotation)
at PSIGEN.Capture.PDF.PDFUtility.OverlayImage(PdfDocument pdfDocument, String inputPageImage, Int32 pageIndex, PDFJPEGImageCompressionLevel imageCompression, PDFMaxPixelDensity maxPixelDensity, OverlayImageRotation rotation)
at PSIGEN.Capture.Modules.OCR.Providers.RecoStar.PostProcessAction.PostProcessDocument(FullTextOCRDocumentSource document)
--- End of inner exception stack trace ---
[10/7/2015 6:30:17 PM] Batch 20151007.182658 (Auto Import): OCR Processing Error - One or more documents encountered errors during post processing.
Solution:
- Opened Step 9 of 10 (Capture Import) settings.
- Enabled "Disable Image Extraction when importing Pdf images".
- Save.
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