Problem: Running the PSIcapture installer can sometimes fail to correctly install the pre-requisites. Not much error information is logged then a general failure.
Solution: Check Programs and Features to ensure the failed item isn't already reported as installed. If it isn't installed, it could be permissions. Either re-run the installer, ensuring to right-click and "Run as Admin", logon as a Local Admin/user, or you can also extract the subsequent installer files.
In the folder/directory where the PSIcapture installer is located, open Command Prompt. You can then enter the installer name followed by /extract In this example, you would type PSIcapture.Setup.6.0.3.5.exe /extract.
This will export all the individual installer files, and you can run each separately, and run/right click as Admin
Problem #2: Attempting to install PSIcapture may result in the error that the Capture Services could not be installed, verify you have permissions and try again.
Solution: This could be due to a incomplete or faulty .NET 4.6.1 installation. You can check the Windows Event logs for anything related to .NET indicating issues for verification. Run the /extract command above and navigate into the .NET pre req folder and run setup, and once that is complete re-run the PSIcapture installer.
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