"Failed to recompress image" error when migrating Image Only PDFs

  • Windows 10
  • PSIcapture 6.0.3.6


Problem

PDF Image Only migration fails on grayscale documents. The Migration log reports...

Error: Failed to recompress image.
BitMiracle.Docotic.Pdf.UnsupportedImageException: Failed to recompress image. ---> BitMiracle.Docotic.Pdf.UnsupportedImageException: Failed to decompress JPEG image data.


Solution
  1. Edit the capture profile
  2. Under Image File Options, change the Grayscale Format option to any other than the default "TIFF-JPEG Compression"
  3. Save the capture profile and re-import the documents

This was written up in JIRA as PSIC-6357
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