- Windows 10
- PSIcapture 6.0.3.6
Problem
PDF Image Only migration fails on grayscale documents. The Migration log reports...
Error: Failed to recompress image.
BitMiracle.Docotic.Pdf.UnsupportedImageException: Failed to recompress image. ---> BitMiracle.Docotic.Pdf.UnsupportedImageException: Failed to decompress JPEG image data.
Solution
- Edit the capture profile
- Under Image File Options, change the Grayscale Format option to any other than the default "TIFF-JPEG Compression"
- Save the capture profile and re-import the documents
This was written up in JIRA as PSIC-6357
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