User has a large GPO policy dictated from AD to push out mapped drives to specified users. These mapped drives do not appear within PSICapture's Capture/Import module using the Import/WIndows Explorer toolkit.
As to why this is still occurring to the user there may be some records lingering for the user from the GPO policy that is preventing the drives from appearing, or connection is being lost to the mapped drives within Windows even though they remain visible within Windows Explorer.
User Account Control could also be preventing the drives from properly showing for external users as well. So disabling UAC and rebooting may allow the drives to display properly within External Applications outside of Windows Explorer. A Registry value will need to be adjusted within EnableLinkedConnections
This problem occurs because UAC treats members of the Administrators group as standard users. Therefore, network shares that are mapped by logon scripts are shared with the standard user access token instead of with the full administrator access token.
Configure the EnableLinkedConnections registry value, which allows Windows to share network connections between the filtered access token and the full administrator access token for a member of the Administrators group.
To configure the EnableLinkedConnections registry value, follow these steps:
- Click Start, type regedit in the Start Search box, and then press ENTER.
- Locate and then right-click the following registry subkey:
- Point to New, and then click DWORD Value.
- Type EnableLinkedConnections, and then press ENTER.
- Right-click EnableLinkedConnections, and then click Modify.
- In the Value data box, type 1, and then click OK.
- Exit Registry Editor, and then restart the computer.