PSIsafe: Unable to collect global data from database Error: Timeout expired. the timeout period elapsed prior to completion of the operation or the server is not responding.

Problem:

Error message:

Unable to collect global data from the database.

 

Error:

Timeout expired. the timeout period elapsed prior to completion of the operation or the server is not responding.


Solution:


Backup databases in SQL and then shrink transaction log with script. For more information, contact support.

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