PSIsafe Books Troubleshooting: Error "object reference not set to an instance of an object"


When synching linked QuickBooks files with missing index fields, PSIsafe Books / CNG Books will display an error:

"Object Reference not set to an instance of an object"
This is because a required index field is missing for the sync. Usually, the list of linked QB files in the "Attach to Existing Transaction Document" section of Books lists.
And in this "Transaction" dropdown menu will stop listing linked documents to the date on which the offending null value has been filed. If you then open up the correlating file / index field in QuickBooks, you can change the missing value or add a 0 to that space and the error will be fixed.
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