Problem:
User was able to "drag and drop" Outlook email messages into PSIsafe client without error on her old PC. Now, she is getting the pictured errors when performing the same actions on her new PC.
This error can also be shown: Catastrophic failure (Exception from HRESULT: 0x8000FFFF (E_UNEXPECTED)
Solution:
Set the option shown in the attached image under OptionsClient

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