PSIcapture Error "Access is Denied" - Auto Import Impersonation Failure

Problem

User is receiving following error due to impersonation User set in Auto Import to same as User running PSIcapture.

 

Access is denied
at System.Diagnostics.ProcessManager.OpenProcess(Int32 processId, Int32 access, Boolean throwIfExited)
at System.Diagnostics.Process.GetProcessHandle(Int32 access, Boolean throwIfExited)
at System.Diagnostics.Process.OpenProcessHandle(Int32 access)
at System.Diagnostics.Process.get_Handle()
at Capture.Application.CaptureApplication.FlushMemory()
at Capture.Modules.OCR.OCRModule.CloseBatch(Batch batch)
at Capture.Modules.DocumentTypes.Workflow.Workflow.MoveBatchToNextStepInWorkflow(Batch batch, Boolean checkInBatch, Boolean& batchAutoClosed)
at Capture.Modules.AutoImport.AutoImportCapture.AutoProcessBatch()

 

Solution

Open Capture > Select Configuration Module > Select Automation > Click Advanced > Uncheck Impersonation Enabled OR select and/or update a new set of Credentials under Impersonation with a user who does have proper read/write/modify access to the directory in question.

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Article is closed for comments.