PSIcapture Services: Capture.Services failed to bind to the IPv4 Protocol

Problem

Capture Services may crash when started and the following error is logged within the Capture.Services log.

[2/27/2015 11:03:08 AM - Warning - v5.3.1.6]
Capture.Services failed to bind to the IPv4 protocol.
Error binding remoting channel.
Name: Capture.Services.ServerChannel
Address: 0.0.0.0
Port: 47232

at PSIGEN.Capture.Services.ServiceUtility.RegisterServerChannel(String name, IPAddress bindTo, Int32 port)
at PSIGEN.Capture.Services.CaptureServices.LoadServicesCallback()
=== INNER EXCEPTION ===
No such host is known
at System.Net.Dns.GetAddrInfo(String name)
at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
at System.Net.Dns.GetHostEntry(String hostNameOrAddress)
at System.Runtime.Remoting.Channels.CoreChannel.GetMachineIp()
at System.Runtime.Remoting.Channels.Http.HttpServerChannel.SetupMachineName()
at System.Runtime.Remoting.Channels.Http.HttpServerChannel..ctor(IDictionary properties, IServerChannelSinkProvider sinkProvider)
at PSIGEN.Capture.Services.Remoting.ServerChannel..ctor(String name, IPAddress bindTo, Int32 port)
at PSIGEN.Capture.Services.ServiceUtility.RegisterServerChannel(String name, IPAddress bindTo, Int32 port)

 

Solution

Option 1

The host file does not contain an entry for 127.0.0.1. Create an entry in the host file for this IP Address.

http://www.rackspace.com/knowledge_center/article/how-do-i-modify-my-hosts-file

 

Option 2

Open the PSIcapture Service Manager and ensure that the Bindings are set to a valid IP, or All IP's

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