PSIfusion Offline License Installation

Summary

On PSIfusion 2.0.0.18 or earlier, the 'Install Offline License" button may not be displayed in Deployment Manager.

This is because the OfflineRequest.xml file is not in the right location.

Deployment Manager is looking for a file called OfflineRequest.xml in the deployment's directory (e.g. C:\ProgramData\PSIGEN\Fusion\Deployments\Test). If the file is in that directory, the Install Offline License button will be displayed. This file is generated when you initially perform an offline license request. It might store it there automatically, or it might bring up a browse dialog box and if the user directs it outside of this location, the button will not be available.

Make sure when attempting to activate PSIfusion 2.0.0.18 or earlier, that you name the offline XML file to "OfflineRequest.xml" and place it in the Deployment Directory prior to launching Deployment Manager.

If you are still experiencing difficulties, please contact our Support team by:

• Phone (949) 916-7700 ext. 2
• Email support@psigen.com
• Remote Session Portal