PSIcapture Migration Troubleshooting: Alchemy Auto Processing issue


User cannot automatically Auto Process into Alchemy, but user is able to manually migrate to Alchemy via the Migration Module.


Typically the issue has to do with the Virtual Users inability to access the Administrators account to the Alchemy.ini file. You will need to log in the service as a user that has the ability to access the default location of the Alchemy.ini file. If permissions cannot be obtained to that location open up the Search program from Alchemy. Run a search to the desired Alchemy Database Library. Then Access the Alchemy.ini file located in the user folder for the user you are logged in as. You can do this by going to step 9 of 10 in Migration and instead of leaving the Options File blank select Browse find the Alchemy.ini file located in your User Directory.

Was this article helpful?
0 out of 0 found this helpful



Please sign in to leave a comment.