Problem:
User installs PSIcapture and encounters the error "Requested Service cannot be found"
You look in the logs and find this entry;
[12/17/2013 12:10:18 PM - Error - v5.0.0.25]
The type initializer for 'PSIGEN.Capture.Licensing.License' threw an exception.
at PSIGEN.Capture.Licensing.License.GetLicenseManagerServiceUrl()
at PSIGEN.Capture.Licensing.ApplicationLicensing.ConnectLicenseManager()
at PSIGEN.Capture.Licensing.LicenseServer.LicenseServerService.ConnectLicenseManager()
=== INNER EXCEPTION ===
Error in static License() constructor.
at PSIGEN.Capture.Licensing.License..cctor()
=== INNER EXCEPTION ===
An error occured in ReadMachineData. Machine Data:
ComputerName: WIN-ZENOSCAN-01
Primary MAC: 00:50:56:BB:3B:4D;
System Volume Serial CC0E0BC7
Fingerprint
at PSIGEN.Capture.Licensing.License.ReadMachineData()
at PSIGEN.Capture.Licensing.License..cctor()
=== INNER EXCEPTION ===
One or more errors occurred.
at PSIGEN.Capture.Licensing.License.ReadMachineData()
=== INNER EXCEPTION ===
This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms.
at System.Security.Cryptography.MD5CryptoServiceProvider..ctor()
at PSIGEN.Capture.Licensing.Fingerprint.Generate()
at PSIGEN.Capture.Licensing.License.ThreadReadMachineData(ReadMachineDataInfo data)
Solution:
Follow the steps below;
- Open Regedit.exe
- Go to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Lsa In this folder you should see FipsAlgorithmPolicy
- Set the value for this from 1 to 0
- Restart Capture Services and License Server will start correctly
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