PSIcapture Capture Server: Email tab: Enable Message Logging question


When setting up PSIcapture email and log alerts there is a check box labeled 'enable message logging'. Where does that log go? The emails are failing when I test but I see no logs that can help me troubleshoot why its failing.


That option only logs errors for Migration Failures, Migration Successful, or Notification Subscriptions. It will also Log two entries per email. One when the Email is added to the Message Queue and one for if the Message was sent or an error occurred. All Log entries are added to either the Capture Log or Capture.Services Log.

Within the Configuration Module when initially setting up the Email Configuration we display the error within the Capture Server tab if a test Email fails to send for any reason no log is created.

Example of Error Message:
[1/8/2014 8:22:49 AM] Error sending message(1) (To:; Subject: Auto Import Session Summary)  Service not available, closing transmission channel. The server response was: 4.4.2 Message submission rate for this client has exceeded the configured limit

Example of Queue and Email Sent Message:
[07/02/2014 08:30:09] Message added to queue (To:; Subject: Batch Deadline Notification - Batch Deadline in 48 hours)
[07/02/2014 08:30:20] Message sent (To:; Subject: Batch Deadline Notification - Batch Deadline in 48 hours)

Was this article helpful?
0 out of 0 found this helpful



Please sign in to leave a comment.