PSIcapture Migration: DocuWare Migration - fails connection test

This applies to DocuWare 6.5, verified to work with 5.1.3 1b. as well.

Problem:

If you are unable to connect to the DocuWare server.

Solution:

Typically, you copy the GAPI files from the DocuWare server and overwrite the ones included with PSIcapture installation.  These are located at:

 C:\Program Files (x86)\PSIGEN\Capture\Libraries\DocuWare.

If after copying the files here you still cannot connect, try the following:

1.  Check the permissions on C:\Program Files (x86)\PSIGEN and ensure that All Users and Domain Users are granted Full Control Permissions to that folder and all subfolders/files.
2.  Install DocuWare client programs, then find the same dll files in the new DocuWare C:\Program Files (x86)\DocuWare\Client Modules\Gapi.
3.  Copy those to C:\PSICapture Config\Gapi
4.  In the Docuware Direct configuration, set the GAPI Dependency File Directory to C:\PSICapture Config\Gapi