Problem:
User is running Barcode Recognition and this error occurs.
[10/8/2015 1:57:48 PM - Error - v5.4.2.4]
Error running barcode recogntion.
Unable to load DLL 'Accusoft.BarcodeXpress9.Common.9.0.2.14.ssm': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
at Accusoft.BarcodeXpressSdk.WorkerImports.WorkerInitialize(IntPtr& workspaceID, String componentName, Int32 controlType, DesignRunProc pfnDR, IntPtr pUser)
at Accusoft.BarcodeXpressSdk.BarcodeXpress..ctor()
Solution 1:
Try the following below;
- Run the application as Administrator
- EMC Captiva requires the following Visual C++ Runtime
- Microsoft Visual C++ 2008 SP1 Redistributable Package (x86) ensure this is installed
- https://www.microsoft.com/en-us/download/details.aspx?id=5582
- Also you will need to copy out the entire EMC Captiva library and replace with the same library of same version that is working properly.
- This can be done by going to C:\Program Files (x86)\PSIGEN\Capture\Libraries\EMC Captiva and copying this from a machine that is currently working without this issue.
Solution 2:
1. Navigate to C:\Windows\Temp\Accusoft and see if there is a GUID subfolder ({D5CE9ED4-28C2-461a-8EC5-2F81C1DF22B5}) containing the Accusoft.BarcodeXpress9.Common.9.0.2.14.ssm
2. If this folder exists, remove the GUID folder and re-test
3. Additionally, the system may place this GUID folder under the Users AppData directory; C:\Users\\AppData\Local\Temp\Accusoft
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