Problem:
When using the HP Records Manager migration, PSIcapture encounters an undefined issue and the migration fails.
Solution:
HP Records Manager seems to have compatibility issues with older versions of the SDK.
One requirement HP has is that Records Manager install path is in the Environmental Variable > System Path variable in order for the version 8.1 or 8.2 or later SDK to work. Ensure this value is in place.
“C:\Program Files\Hewlett-Packard\HP Records Manager” which is configured in this screenshot:
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