[Legacy] PSIcapture Installation: PSIcapture 6.0 install loads 5.0 logo icons on clients

Problem:

Upgraded PSIcapture from 5.4 to 6.0. The associated icons appearing on the desktops and start menus of the clients were still the 5.4 logos. When opened, the new 6.0 product did load correctly. This did not happen on the server install, only the clients. Rebooting the clients did not fix the issue. 

 

Solution:

  1. Browse to C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PSIGEN\PSIcapture
  2. Renamed icons that are using the old images by appending '.old' on the end and moved them for backup purposes to a folder on the desktop.This left no icons in the folder. The items moved were for Capture and ServiceManager.
  3. Browse to C:\Program Files (x86)\PSIGEN\Capture. Create a shortcut for the Capture.exe item and place it in C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PSIGEN\PSIcapture
  4. Browse to C:\Program Files (x86)\PSIGEN\Capture\Utilities. Create a shortcut for the ServiceManager.exe and place it in C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PSIGEN\PSIcapture

To fix icon on desktop:

  1. Browse to C:\Program Files (x86)\PSIGEN\Capture. Create shortcut for the Capture.exe item and place it in C:\Users\Public\Desktop

NOTE: If the old icon is present in this folder delete it before placing the new one in this location.

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