PSIsafe: Issue 10.02: Drag and drop from Outlook to Safe fails with error Unable to cast COM object

Problem: 
Drag and drop from Outlook to SAFE fails with the following error message:  Unable to cast COM object of type 'System._ComObject' to interface type 'Microsoft.Office.Interop.Outlook.MailItem'.  This operation failed because the QueryInterface call on the COM component for the interface with IID '{00063034-0000-0000-C000-000000000046}' failed due to the following error: No such interface supported
Solution:

We do not support the following: Read Receipt, Calendar Invite or any non-message mail item in outlook. To file to SAFE, drag and drop to desktop. Outlook will auto convert item to a message item. Drag and drop the converted item from desktop to SAFE.

 

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.