PSIsafe Troubleshooting: Adobe PDF prompting to save in different location

Issue:

A PSIsafe user is unable to file PDfs from Adobe to PSIsafe. Prompts to "save as" document outside of PSIsafe.

 

Solution:

  • Open Adobe Reader
  • Select Edit
  • Select Preferences
  • Select Security (Enhanced)
  • Un-check Enable Protected Mode at Start up
  • Un-check Enhanced Security

Keywords: PDFs not saving to PSIsafe, Trouble saving PDFs, Adobe PDF save as

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