[Legacy] PSIsafe: Issue 01.09: Scans to PDF or Image Convert throws error "Aquaforest.OCR.API"

Problem:  If the customer has OCR License, Scans as PDF or Image convert, throws the following error:

Could not load file or assembly ‘ Aquaforest.OCR.API, Version……..The system cannot find the file specified….


1. Close SAFE
2. Go to Application directory(Generally: C:\program Files (x86)\CNG\CNG-SAFE\)
3. Delete “Aquaforest” folder (Important as this makes the update reset the Aquaforest dlls)
4. Force an Update

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