PSIsafe Troubleshooting: Issue 08.10: On drag and drop from Outlook error shows up with Retrieving the COM class factory

Problem: 

On drag and drop from Outlook to PSIsafe the following error shows up:

Retrieving the COM class factory for component with CLSID….error: 8007007e….error: 80040154

 

Solution:

Register “Redemption.dll” located in the PSIsafe application directory, which requires Administrator rights to register.

You will need to open a Admin command prompt, and navigate to C:\Program Files (x86)\CNG\CNG-SAFE
Once there, type the following command:  regsvr32 redemption.dll
You should get a windows popup indicating the DLL has been properly registered.
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