PSIsafe: Antivirus & Firewall Port, Directory, and Registry Exclusions

PSIsafe's network traffic can sometimes be flagged by Antivirus and be blocked by Firewalls. This includes Windows Firewall, as well as third-party Antivirus, Firewall, Intrusion Prevention, and other filtering methods. To prevent service failures and to ensure your network stations can communicate with the PSIsafe Server, Client, and all submodules involved, please add the following exclusions:

 

Network Traffic (Firewall)

PSIsafe ports (default)

TCP:  8993-8994 (Service Ports)
         11000 (.NET Remoting)
         1433 (SQL Service)
UDP: 1434 (SQL Browser Service)

NOTE: Service ports can be adjusted in via Connection Configuration window on the client and via Management for the server.

Example of adding a Windows Firewall Exception:

2019-01-31_15-39-51.png

 

On-Access or Realtime Scanning Directories:

C:\Program Files (x86)\CNG
User AppData Directories (E.g. C:\Users\[User]\AppData\Roaming\CNG)
Custom Filer Monitored Directory (optional)

Programs (EXEs):

C:\Program Files (x86)\CNG\CNG-SAFE\CNG.Safe.Client.EXE
C:\Program Files (x86)\CNG\CNG-SAFE\CNG.Retriever.EXE
C:\Program Files (x86)\CNG\CNG-SAFE\CNG.Safe.Configuration.EXE
C:\Program Files (x86)\CNG\CNG-SAFE\CNG.Safe.Filer.EXE
C:\Program Files (x86)\CNG\CNG-SAFE\CNG.Safe.Imageman.EXE
C:\Program Files (x86)\CNG\CNG-SAFE\CNG.Safe.Management.EXE
C:\Program Files (x86)\CNG\CNG-SAFE\CNG.Safe.PrinterInstall.EXE
C:\Program Files (x86)\CNG\CNG-SAFE\CNG.Safe.SuperSearch.EXE
C:\Program Files (x86)\CNG\CNG-SAFE\esign.EXE

Any additional Custom submodules may be within another subdirectory within:
C:\Program Files (x86)\CNG\

Services:

CNG-ServerService
CNG-FullTextSearchService
CNG-WorkflowService
Cabinet Server
PDF Forms Monitor
Synchronizer

Registry Entries:

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\PSIGEN Inc.
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Black Ice Software LLC
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Cabinet
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Cabinet NG
HKEY_CURRENT_USER\Software\Cabinet NG
HKEY_CURRENT_USER\Software\Black Ice Software LLC

Keywords: PSIsafe Registration, Antivirus, Exclusions, Firewall, Ports

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