[Legacy] CNG-Safe: Messages

NOTE: The following covers the deprecated module "Messages" that is no longer supported beyond PSIsafe version 11.0.

Messaging
The Messages Button in the PSIsafe toolbox allows the user to navigate to the PSIsafe message center or message on the toolbar below will open the message center. All Messages are sent via software so they do not use the internet or email. This provides a secure and efficient way to communicate internally – without paper. The message center in the toolbox has a display of the different messages available. Click on each mailbox to see a list of messages available of that type. New messages come to the Inbox.

Click Messages on Toolbar in the folder screen – will open the Message Module. Click on Messages. The message screen below will open. Notes within the message screen cannot be deleted; the person responding is listed on the screen. If message is closed, may click on the messages button at the top and bring back in.

        1. New – start a new message. There are three different types of messages.
               a. Internal Message – send a brief message to another PSIsafe user.
               b. External Message – telephone call or message from outside the company.
                   Take message and contact information and send it to another PSIsafe user.
               c. Bulletin Board Message – send a message to all PSIsafe users.
        2. Delete – deletes the currently selected message.
        3. Reply – allows the user to reply to the currently selected message.
        4. Reply to All – sends a reply to all users included on the original message
        5. Forward - send the message on to another PSIsafe user.
        6. Print – prints the message.

Note: Selecting “File Message” allows the user to select a folder which to file the message to, name the message and even route the message to Workflow to ensure that the person for which the message is intended is notified by a Workflow Alert. The message is filed using the Filer

Bulletin Board Message
In the Message Center a Bulletin Board message may be created. At the Message Center screen, select New and Bulletin Board Message Messages sent to the bulletin board go out to all of the users on the PSIsafe system.

        1. Send – send the current message to all PSIsafe users.
        2. Reply to All – sends a reply to the currently opened message.
        3. File Message – pops up the Filer and allows the user to file the message.
        4.Print – prints the current message.

Internal Message

Internal message are messages used by staff within the PSIsafe system. There are no external links to the internet or to external email systems. Simply select a user to send the message by using the To button. Enter a subject, and then the body of the message. When completed, click the Send button on the toolbar and the message will be sent to the appropriate user(s).

External Message

While You Were Out is an external message, (received a phone call, or someone dropped by). It allows the sender to take the contact information and send the person a note (much like the old pink message slips).

The message screen to the right will open when you click on messages from the Toolbar on the folder screen. Notes within the message screen cannot be deleted; the person responding is listed on the screen. If message is closed, user may click on the messages button at the top and bring back in.

Fill out the appropriate fields in the given form. When the message is complete, click the Send button on the toolbar to send it to the selected users.