PSIsafe Administrator Guide: PDF Forms Monitor: Debugging and Advanced Logging

Debugging

If a problem is encountered that requires a full log of steps performed by the service or client, such logging can be turned on as follows.

 

Service

  1. Open Services.msc.
  2. Select "PDF Forms Monitor" and use the Stop Service button (or right-click on it and select Stop).
  3. Go to the installation directory (C:\Program Files\CNG\PDF Forms Monitor by default) and open PDFFormsMonitorService.exe.config in Notepad.
  4. Near the bottom, locate the section in userSettings labeled:
    “<setting name="Debug" serializeAs="String">” 
    and change
    “<value>False</value>” 
    to
    “<value>True</value>” 
    and save the file.
  5. Go back to the Services dialog, select PDF Forms Monitor and use the Start button (or right-click on it and select Start).
  6. The service log file can be found at:
     C:\Windows\System32\config\systemprofile\AppData\Roaming\CABINET\FormsMonitor\Logs
    followed by directories for the year, month, and date.
  7. To turn off debugging, repeat the steps above, changing
    “<value>True</value>” 
    back to
    “<value>False</value>”

Client

  1. Go to the installation directory (by default):
    C:\Program Files\CNG\PDF Forms Monitor 
    and open PDFFormsMonitor.exe.config in Notepad.
  2. Near the bottom, locate the section in userSettings labeled
    “<setting name="Debug" serializeAs="String">” 
    and change
    “<value>False</value>” 
    to
    “<value>True</value>” 
    and save the file.
  3. Start the client. The log file can be found at
    C:\Users\<username>\AppData\Roaming\CNG\FormsMonitor\Logs
    followed by directories for the year, month, and date.
  4. After exiting the client, debugging can be turned off by repeating the steps above, changing
     “<value>True</value>” 
    back to
    “<value>False</value>”
Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Article is closed for comments.