PSIsafe Filer & Print-to-Safe Troubleshooting
Troubleshooting and help articles to assist with issues encountered with the Filer and Print-to-Safe modules of PSIsafe.
- PSIsafe Printer/Filer Black Ice Driver Issue - Documents filed after the first do not contain the correct image
- PSIsafe Troubleshooting: Dragging an email to PSIsafe Client may result in Catastrophic Failure (Exception from HRESULT:0x8000FFFF (E_UNEXPECTED)
- [Legacy] Document Upload Failed - Appending PDF Documents in Safe Cloud 10.4
- PSIsafe printer driver goes unresponsive after filing / Clean Printer Driver install
- PSIsafe Troubleshooting: Print Driver fails to launch Filer dialog / no response from Black Ice Print driver
- PSIsafe Print-to-Safe Troubleshooting: Issue 04.09: On Print or Send To, Filer throws error Select a Document Retention Class
- [Legacy] PSIsafe: Issue 04.08: After new install or update, cannot print to PDF, throws error Atlasoft.pdfdoc
- [Legacy] PSIsafe Print-to-Safe Troubleshooting: Issue 04.07: Print to Safe does not work
- PSIsafe Print-to-Safe Troubleshooting: Issue 04.04: Print to Safe printer displays PaperPort
- PSIsafe Print-to-Safe Troubleshooting: Issue 04.03: Unable to print to Safe from certain websites such as Gmail or that require a login
- PSIsafe Print-to-Safe Troubleshooting: Issue 04.02: Safe Printer resolution set to 200 DPI will result in 600 DPI output
- PSIsafe Print-to-Safe Troubleshooting: Issue 04.01: Safe Printer throws error that it hasn't been properly configured, file could not be located
- PSIsafe Filer Troubleshooting: Issue 03.05: Filer throws error 407 Proxy Authentication Required
- PSIsafe Filer Troubleshooting: Issue 03.04: Using Filer throws error "One or more Documents failed to File correctly"
- PSIsafe Filer Troubleshooting: Issue 03.03: Filing a TIF image as Text Searchable PDF throws exception
- PSIsafe Filer Troubleshooting: Issue 03.01: In Filer, using a template with Post Creation process you might encounter message
- PSIsafe Troubleshooting: Issue 01.06: File as PDF or Change Image Format to PDF throws error
- PSIsafe Troubleshooting: Error When Dropping PDF Attachment from Outlook
- PSIsafe Troubleshooting: Quick Filer Error: Upload Failed for 1 Document
- PSIsafe Troubleshooting: Printer is offline or won't send to Filer (reinstall PSIsafe Printer)